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GDPR Compliance

Last Updated: September 10, 2026

Pellucid Forest is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR). This page provides information about how we comply with GDPR principles and your rights as a data subject.

1. Our Commitment to Data Protection

We process personal data in accordance with GDPR principles, ensuring that your data is:

  • Processed lawfully, fairly, and transparently: We are clear about how and why we use your data
  • Collected for specific, legitimate purposes: We only collect data necessary for our services
  • Limited to what is necessary: We do not collect excessive information
  • Kept accurate and up to date: We encourage you to inform us of any changes
  • Retained only as long as necessary: We delete data when no longer needed
  • Processed securely: We implement appropriate security measures

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you voluntarily provide information through forms or communications
  • Contract Performance: To fulfill appointment bookings and service delivery
  • Legitimate Interests: To improve our services and communicate with clients
  • Legal Obligations: To comply with applicable laws and regulations

3. Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access

You have the right to request access to the personal data we hold about you. We will provide you with a copy of your data in a commonly used electronic format.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data. We will make corrections promptly upon verification.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request restriction of processing your personal data in certain situations, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.

Right Not to Be Subject to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.

To exercise any of these rights, please contact us using the information provided at the end of this page. We will respond to your request within one month.

4. Data We Collect

We collect and process the following categories of personal data:

  • Identity Data: Name
  • Contact Data: Email address
  • Appointment Data: Service preferences, appointment dates, special requests
  • Technical Data: IP address, browser type, device information
  • Usage Data: Information about how you use our website

5. How We Use Your Data

We use your personal data for the following purposes:

  • Processing and managing appointment bookings
  • Communicating with you about our services
  • Responding to inquiries and providing customer support
  • Improving our website and services
  • Sending marketing communications (with your consent)
  • Complying with legal obligations

6. Data Sharing and Transfers

We do not sell or rent your personal data to third parties. We may share your data with:

  • Service Providers: Third parties that provide services on our behalf, such as website hosting or email services
  • Legal Authorities: When required by law or to protect our legal rights

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Appointment data: 2 years after last appointment
  • Marketing consent records: Until consent is withdrawn
  • Communication records: 3 years for customer service purposes

After the retention period, we securely delete or anonymize your data.

9. Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children under 16 without parental consent. If you believe we have inadvertently collected such data, please contact us immediately.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookies Policy.

You can manage your cookie preferences through your browser settings or by using the controls provided on our website.

11. Updates to This Policy

We may update this GDPR compliance information from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting an updated version on our website.

12. Right to Lodge a Complaint

If you believe that we have not complied with GDPR requirements, you have the right to lodge a complaint with a supervisory authority in your country of residence or the country where the alleged infringement occurred.

13. Contact Us

If you have any questions about our GDPR compliance, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

Data Protection Contact

Pellucid Forest

428 Richmond Street West

Toronto, ON M5V 1Y4

Canada

Email: [email protected]

We will respond to your request within one month. In complex cases, we may extend this period by an additional two months, and we will inform you of any such extension.

Pellucid Forest

Professional barbershop services in Canada. Combining traditional techniques with modern style.

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